Frequently Asked Questions
How do I book an appointment?
Please book via the website, give us a call on +44(0)7568 767 021 or contact us via email at info@vivatphysiotherapy.com
How to prepare for the appointment?
Wear loose-fitting, comfortable clothes which can be partially or fully removed to allow detailed assessment. For mobile appointments, the clinician will bring a treatment bed, which will need approximately 2 x 2 meters of space.
What is an initial consultation, and what do I wear?
The initial consultation would involve you sharing information prompted by questions about your injury/problem, medical history (including the medications you take), goal setting, physical examination, treatment and planning. You will need to remove part of your clothing.
How do I pay?
We can charge your card on file, via bank transfer (BACS) or cash. An invoice will be emailed to you when the payment is fulfilled.
Can I use my insurance?
Currently, we are not registered to take payments from any insurance companies. You can pay for the sessions and request a refund from your insurance company. Please ensure that you contact your insurance company before the appointment to establish if this type of payment is permitted.
Where is the clinic?
Upon arrival, please park in the driveway. Alternatively, free off-road parking is available. Used the side gate to enter the clinic.